[Massplanners] One Stop

[Andrew Groff]

Hi All
You're not the only folks dealing with this issue. I am having the same problem in Williamstown. Guessing they're overloaded with applicants? I might just wait till late tonight to attempt this again.
Andrew Groff

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Town of Williamstown
Community Development Dept.
Andrew Groff, A.I.C.P.
Director
31 North Street
Williamstown, Mass. 01267
(413) 597-8284
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________________________________
From: MassPlanners <massplanners-bounces at masscptc.org> on behalf of Pamela McCarthy via MassPlanners <massplanners at masscptc.org>
Sent: Tuesday, June 4, 2024 2:48 PM
To: Fiona Coughlan <coughlanf at grafton-ma.gov>
Cc: Thomas Bott via MassPlanners <massplanners at masscptc.org>
Subject: Re: [Massplanners] One Stop

I have been having issues with the One Stop Program all day. I talked to someone at MassDevelopment who has been getting lots of calls. They said that everyone says it is very slow but that
I was the only one that mentioned error messages. I can't save anything and it keeps throwing me out. Nobody is responding from the OneStop email.

Pam McCarthy

On Tue, Jun 4, 2024 at 2:36 PM Fiona Coughlan via MassPlanners <massplanners at masscptc.org<mailto:massplanners at masscptc.org>> wrote:

Is One Stop malfunctioning for anyone else? I cannot do anything on the site right now – extremely slow, unnecessary error messages, etc. Does anyone know why this is happening or have a customer service number? I have emailed onestop at mass.gov<mailto:onestop at mass.gov> multiple times.





[cid:ii_18fe492fa664cff311]



Fiona Coughlan, AICP

Town Planner

Planning Department

Town of Grafton

508-839-5335 x 1402

coughlanf at grafton-ma.gov<mailto:coughlanf at grafton-ma.gov>

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Pamela A. McCarthy
Economic Development Director
Town of Stoughton
10 Pearl Street
Stoughton, MA 02072
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