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Hi All </div>
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You're not the only folks dealing with this issue. I am having the same problem in Williamstown. Guessing they're overloaded with applicants? I might just wait till late tonight to attempt this again. </div>
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Andrew Groff </div>
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<div style="direction: ltr; text-align: left;"><span style="font-family: garamond, "times new roman", serif; font-size: 18px; color: rgb(0, 0, 0);"><b><i>Town of Williamstown</i></b></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">Community Development Dept.</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">Andrew Groff, A.I.C.P.</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">Director</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">31 North Street</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">Williamstown, Mass. 01267</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: garamond, "times new roman", serif; font-size: 9.75pt; color: rgb(0, 0, 0);">(413) 597-8284</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(0, 0, 0);">-----------------</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(136, 136, 136);"><br>
</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 10px; color: rgb(0, 0, 0);"><i>The Secretary of the Commonwealth has determined that most e-mails to and from municipal offices and officials are public records. Consequently, confidentiality
should not be expected. </i></span></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> MassPlanners <massplanners-bounces@masscptc.org> on behalf of Pamela McCarthy via MassPlanners <massplanners@masscptc.org><br>
<b>Sent:</b> Tuesday, June 4, 2024 2:48 PM<br>
<b>To:</b> Fiona Coughlan <coughlanf@grafton-ma.gov><br>
<b>Cc:</b> Thomas Bott via MassPlanners <massplanners@masscptc.org><br>
<b>Subject:</b> Re: [Massplanners] One Stop</font>
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<div dir="ltr">I have been having issues with the One Stop Program all day. I talked to someone at MassDevelopment who has been getting lots of calls. They said that everyone says it is very slow but that
<div>I was the only one that mentioned error messages. I can't save anything and it keeps throwing me out. Nobody is responding from the OneStop email. </div>
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<div>Pam McCarthy</div>
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<div dir="ltr" class="x_gmail_attr">On Tue, Jun 4, 2024 at 2:36 PM Fiona Coughlan via MassPlanners <<a href="mailto:massplanners@masscptc.org">massplanners@masscptc.org</a>> wrote:<br>
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<p class="x_MsoNormal">Is One Stop malfunctioning for anyone else? I cannot do anything on the site right now – extremely slow, unnecessary error messages, etc. Does anyone know why this is happening or have a customer service number? I have emailed
<a href="mailto:onestop@mass.gov" target="_blank">onestop@mass.gov</a> multiple times.
<u></u><u></u></p>
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<p class="x_MsoNormal" style="background:white"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u> <u></u></span></b></p>
<p class="x_MsoNormal" style="background:white"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><img border="0" width="50" height="49" id="x_m_-3582245245455124726Picture_x0020_1" style="width:0.525in; height:0.5083in" data-outlook-trace="F:1|T:1" src="cid:ii_18fe492fa664cff311"><u></u><u></u></span></b></p>
<p class="x_MsoNormal" style="background:white"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u> <u></u></span></b></p>
<p class="x_MsoNormal" style="background:white"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Fiona Coughlan, AICP<u></u><u></u></span></b></p>
<p class="x_MsoNormal" style="background:white"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Town Planner<u></u><u></u></span></b></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Planning Department
<u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Town of Grafton<u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">508-839-5335 x 1402<u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><a href="mailto:coughlanf@grafton-ma.gov" target="_blank"><span style="color:blue">coughlanf@grafton-ma.gov</span></a><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Website: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.grafton-2Dma.gov_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=RBwm97Mqrrs5dPqghEnr7uLTu34WDRSMMNVy41gftKA&e=" target="_blank"><span style="font-size:12pt; font-family:Arial,sans-serif; color:blue">Grafton-ma.gov</span></a></span><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Facebook: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_TownofGraftonMA_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=S05TiM-laISVaSrGjcxwIcvpzVEPE8hPQVWVBabyLfQ&e=" target="_blank"><span style="font-size:12pt; font-family:Arial,sans-serif; color:blue">Town
of Grafton, MA</span></a></span><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)">Twitter: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_townofgraftonma-3Flang-3Den&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=dBce33IK8WTN0PeScsJqdU-5qtAmPBqPT83VhxWaL0E&e=" target="_blank"><span style="font-size:12pt; font-family:Arial,sans-serif; color:blue">@TownofGraftonMA</span></a></span><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-family:Arial,sans-serif; color:black">MUNICIPAL CENTER HOURS</span></b><b><span style="font-family:Arial,sans-serif; color:black"><u></u><u></u></span></b></p>
<p class="x_MsoNormal"><span style="font-family:Arial,sans-serif; color:black">Monday, Wednesday, Thursday: 8:30 - 4:30</span><span style="font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-family:Arial,sans-serif; color:black">Tuesday: 8:30 - 7:00</span><span style="font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-family:Arial,sans-serif; color:black">Friday: 8:30 - 1:00</span><span style="font-family:Arial,sans-serif; color:rgb(34,34,34)"><u></u><u></u></span></p>
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<div dir="ltr">Pamela A. McCarthy
<div>Economic Development Director</div>
<div>Town of Stoughton</div>
<div>10 Pearl Street</div>
<div>Stoughton, MA 02072</div>
<div>781-341-1300 x9265<br>
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<div>View Stoughton Business Directory on Your Phone</div>
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