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<p class="MsoNormal"><span style="font-size:11.0pt">I am having the same issue of slowness, and received this error message
</span>4447fc47-8aa2-4dc5-b418-57f40ea14fb7 error message<span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My cell is 617 571 2064.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Lynne<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt"><img width="103" height="101" style="width:1.0763in;height:1.0486in" id="Picture_x0020_11" src="cid:image002.png@01DAB694.1C1BCD10"></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:navy"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#0070C0">Lynne D. Sweet<br>
Principal<br>
LDS Consulting Group, LLC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#0070C0">170 Worcester Street, Suite 206, Wellesley, MA 02481<br>
781-943-3963 <br>
<i>Specialized Solutions for Housing</i></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0070C0">®<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#0070C0"><a href="http://www.ldsconsultinggroup.com/"><span style="color:#0070C0">www.ldsconsultinggroup.com</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><b><i><span style="font-size:11.0pt">LDS has a hybrid work model. Please be assured that our staff is available by phone and email, and that we are committed to providing a high level of service and client responsiveness.</span></i></b><b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#0070C0"><br>
The information contained in this electronic message may be legally privileged and confidential under applicable law, and is intended only for the use of the individual or entity named above. If the recipient of this message is not the above-named intended
recipient, you are hereby notified that any dissemination, copy or disclosure of this communication is strictly prohibited. If you have received this communication in error, please notify LDS Consulting Group, LLC 781-943-3963 and purge the communication
immediately without making any copy or distribution.<br>
<br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0070C0"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> MassPlanners <massplanners-bounces@masscptc.org>
<b>On Behalf Of </b>McPherson, Jacqueline (EOED) via MassPlanners<br>
<b>Sent:</b> Tuesday, June 4, 2024 3:13 PM<br>
<b>To:</b> Fiona Coughlan <coughlanf@grafton-ma.gov><br>
<b>Cc:</b> massplanners@masscptc.org<br>
<b>Subject:</b> Re: [Massplanners] One Stop<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My guess is that it’s volume due to the approaching deadline. But I can’t be certain.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’ve forwarded all concerns to our OneStop team members. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jacquie McPherson, AICP <o:p></o:p></p>
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<p class="MsoNormal">Senior Program Manager <o:p></o:p></p>
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<p class="MsoNormal">EOED/MassWorks<o:p></o:p></p>
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<p class="MsoNormal">617.894.7755<o:p></o:p></p>
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<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Jun 4, 2024, at 3:04<span style="font-family:"Arial",sans-serif"> </span>PM, Fiona Coughlan via MassPlanners <<a href="mailto:massplanners@masscptc.org">massplanners@masscptc.org</a>> wrote:<o:p></o:p></p>
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<span style="font-family:"Arial",sans-serif;color:black">CAUTION: This email originated from a sender outside of the Commonwealth of Massachusetts mail system. Do not click on links or open attachments unless you recognize the sender and know the content is
safe. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I was able to get one application through after struggling for a long while. Will definitely take a break and try again late for the second!</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Andrew Groff <<a href="mailto:agroff@williamstownma.gov">agroff@williamstownma.gov</a>>
<br>
<b>Sent:</b> Tuesday, June 4, 2024 2:58 PM<br>
<b>To:</b> Fiona Coughlan <<a href="mailto:coughlanf@Grafton-MA.Gov">coughlanf@Grafton-MA.Gov</a>>; Pamela McCarthy <<a href="mailto:pmccarthy@stoughton-ma.gov">pmccarthy@stoughton-ma.gov</a>><br>
<b>Cc:</b> Thomas Bott via MassPlanners <<a href="mailto:massplanners@masscptc.org">massplanners@masscptc.org</a>><br>
<b>Subject:</b> Re: [Massplanners] One Stop</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">Hi All </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">You're not the only folks dealing with this issue. I am having the same problem in Williamstown. Guessing they're overloaded with applicants? I might just wait till late tonight to attempt this again. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">Andrew Groff </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><b><i><span style="font-size:13.5pt;font-family:"Garamond",serif;color:black">Town of Williamstown</span></i></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">Community Development Dept.</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">Andrew Groff, A.I.C.P.</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">Director</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">31 North Street</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">Williamstown, Mass. 01267</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Garamond",serif;color:black">(413) 597-8284</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#888888"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">-----------------</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#888888"><br>
</span><i><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black">The Secretary of the Commonwealth has determined that most e-mails to and from municipal offices and officials are public records. Consequently, confidentiality should not be
expected. </span></i><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> MassPlanners <</span><a href="mailto:massplanners-bounces@masscptc.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">massplanners-bounces@masscptc.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">>
on behalf of Pamela McCarthy via MassPlanners <</span><a href="mailto:massplanners@masscptc.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">massplanners@masscptc.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sent:</b> Tuesday, June 4, 2024 2:48 PM<br>
<b>To:</b> Fiona Coughlan <</span><a href="mailto:coughlanf@grafton-ma.gov"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">coughlanf@grafton-ma.gov</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Cc:</b> Thomas Bott via MassPlanners <</span><a href="mailto:massplanners@masscptc.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">massplanners@masscptc.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Subject:</b> Re: [Massplanners] One Stop</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I have been having issues with the One Stop Program all day. I talked to someone at MassDevelopment who has been getting lots of calls. They said that everyone says it is very slow but that
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<p class="MsoNormal">I was the only one that mentioned error messages. I can't save anything and it keeps throwing me out. Nobody is responding from the OneStop email. <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Pam McCarthy<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">On Tue, Jun 4, 2024 at 2:36<span style="font-family:"Arial",sans-serif"> </span>PM Fiona Coughlan via MassPlanners <<a href="mailto:massplanners@masscptc.org">massplanners@masscptc.org</a>> wrote:<o:p></o:p></p>
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<p class="xmsonormal">Is One Stop malfunctioning for anyone else? I cannot do anything on the site right now – extremely slow, unnecessary error messages, etc. Does anyone know why this is happening or have a customer service number? I have emailed
<a href="mailto:onestop@mass.gov" target="_blank">onestop@mass.gov</a> multiple times.
<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:#222222"> </span></b><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:#222222"><img border="0" width="117" height="114" style="width:1.2152in;height:1.1875in" id="Picture_x0020_2" src="cid:image003.png@01DAB694.1C1BCD10"></span></b><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:#222222"> </span></b><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:#222222">Fiona Coughlan, AICP</span></b><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:#222222">Town Planner</span></b><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">Planning Department
</span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">Town of Grafton</span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">508-839-5335 x 1402</span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><a href="mailto:coughlanf@grafton-ma.gov" target="_blank"><span style="font-family:"Arial",sans-serif">coughlanf@grafton-ma.gov</span></a><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">Website: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.grafton-2Dma.gov_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=RBwm97Mqrrs5dPqghEnr7uLTu34WDRSMMNVy41gftKA&e=" target="_blank"><span style="font-family:"Arial",sans-serif">Grafton-ma.gov</span></a></span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">Facebook: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_TownofGraftonMA_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=S05TiM-laISVaSrGjcxwIcvpzVEPE8hPQVWVBabyLfQ&e=" target="_blank"><span style="font-family:"Arial",sans-serif">Town
of Grafton, MA</span></a></span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222">Twitter: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_townofgraftonma-3Flang-3Den&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=dBce33IK8WTN0PeScsJqdU-5qtAmPBqPT83VhxWaL0E&e=" target="_blank"><span style="font-family:"Arial",sans-serif">@TownofGraftonMA</span></a></span><o:p></o:p></p>
<p class="xmsonormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-family:"Arial",sans-serif;color:black">MUNICIPAL CENTER HOURS</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Arial",sans-serif;color:black">Monday, Wednesday, Thursday: 8:30 - 4:30</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Arial",sans-serif;color:black">Tuesday: 8:30 - 7:00</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Arial",sans-serif;color:black">Friday: 8:30 - 1:00</span><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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<p class="MsoNormal">-- <br>
MassPlanners mailing list<br>
<a href="mailto:MassPlanners@masscptc.org" target="_blank">MassPlanners@masscptc.org</a><br>
<a href="https://urldefense.com/v3/__http:/masscptc.org/mailman/listinfo/massplanners_masscptc.org__;!!CPANwP4y!QLJrIxxyDWFtVNIMZqzssHrAKVYC4ZaFlq5fL-Ua9V1_a27UgocLZY_wwGjI76MPhaupyhdPcnVfXau6JoDpEDs1nOBU2zcbug$" target="_blank">http://masscptc.org/mailman/listinfo/massplanners_masscptc.org</a><o:p></o:p></p>
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<p class="MsoNormal">Pamela A. McCarthy <o:p></o:p></p>
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<p class="MsoNormal">Economic Development Director<o:p></o:p></p>
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<p class="MsoNormal">Town of Stoughton<o:p></o:p></p>
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<p class="MsoNormal">10 Pearl Street<o:p></o:p></p>
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<p class="MsoNormal">Stoughton, MA 02072<o:p></o:p></p>
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<p class="MsoNormal">781-341-1300 x9265<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">View Stoughton Business Directory on Your Phone<o:p></o:p></p>
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