<div dir="ltr">I have been having issues with the One Stop Program all day. I talked to someone at MassDevelopment who has been getting lots of calls. They said that everyone says it is very slow but that<div>I was the only one that mentioned error messages. I can't save anything and it keeps throwing me out. Nobody is responding from the OneStop email. </div><div><br></div><div>Pam McCarthy</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 4, 2024 at 2:36 PM Fiona Coughlan via MassPlanners <<a href="mailto:massplanners@masscptc.org">massplanners@masscptc.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-3582245245455124726">





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<p class="MsoNormal">Is One Stop malfunctioning for anyone else? I cannot do anything on the site right now – extremely slow, unnecessary error messages, etc. Does anyone know why this is happening or have a customer service number? I have emailed
<a href="mailto:onestop@mass.gov" target="_blank">onestop@mass.gov</a> multiple times. <u></u><u></u></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u> <u></u></span></b></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><img border="0" width="50" height="49" style="width: 0.525in; height: 0.5083in;" id="m_-3582245245455124726Picture_x0020_1" src="cid:ii_18fe492fa664cff311"><u></u><u></u></span></b></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Fiona Coughlan, AICP<u></u><u></u></span></b></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Town Planner<u></u><u></u></span></b></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Planning Department
<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Town of Grafton<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">508-839-5335 x 1402<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><a href="mailto:coughlanf@grafton-ma.gov" target="_blank"><span style="color:blue">coughlanf@grafton-ma.gov</span></a><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Website: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.grafton-2Dma.gov_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=RBwm97Mqrrs5dPqghEnr7uLTu34WDRSMMNVy41gftKA&e=" target="_blank"><span style="font-size:12pt;font-family:Arial,sans-serif;color:blue">Grafton-ma.gov</span></a></span><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Facebook: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_TownofGraftonMA_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=S05TiM-laISVaSrGjcxwIcvpzVEPE8hPQVWVBabyLfQ&e=" target="_blank"><span style="font-size:12pt;font-family:Arial,sans-serif;color:blue">Town
 of Grafton, MA</span></a></span><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Twitter: </span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_townofgraftonma-3Flang-3Den&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=aWpJuYIYLyO12_duLKvVAVdhjVu23gb2hG6o6S56IDo&m=d2-iJNoUND6uJwWUCjWHqYjn-bN_LuLlkfDeuvDXeW4&s=dBce33IK8WTN0PeScsJqdU-5qtAmPBqPT83VhxWaL0E&e=" target="_blank"><span style="font-size:12pt;font-family:Arial,sans-serif;color:blue">@TownofGraftonMA</span></a></span><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial,sans-serif;color:black">MUNICIPAL CENTER HOURS</span></b><b><span style="font-family:Arial,sans-serif;color:black"><u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:black">Monday, Wednesday, Thursday: 8:30 - 4:30</span><span style="font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:black">Tuesday:  8:30 - 7:00</span><span style="font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:black">Friday:      8:30 - 1:00</span><span style="font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
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</div></blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr">Pamela A. McCarthy<div>Economic Development Director</div><div>Town of Stoughton</div><div>10 Pearl Street</div><div>Stoughton, MA 02072</div><div>781-341-1300 x9265<br></div><div><br></div><div>View Stoughton Business Directory on Your Phone</div><div>Download the <a href="https://www.stoughton.org/home/news/economic-development-news" target="_blank">Discover Stoughton MA</a>  App</div><div><br></div></div></div></div>