[Massplanners] One Stop

Tue Jun 4 17:03:12 EDT 2024

I was just able to submit one application. I think the system is working
better.

Pam McCarthy

On Tue, Jun 4, 2024 at 4:53 PM Lynne D. Sweet via MassPlanners <
massplanners at masscptc.org> wrote:

> I am having the same issue of slowness, and received this error message 4447fc47-8aa2-4dc5-b418-57f40ea14fb7
> error message
>
> My cell is 617 571 2064.
>
> Lynne
>
>
>
> Lynne D. Sweet
> Principal
> LDS Consulting Group, LLC
>
> 170 Worcester Street, Suite 206, Wellesley, MA  02481
> 781-943-3963
> *Specialized Solutions for Housing*®
>
> www.ldsconsultinggroup.com
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>
> *From:* MassPlanners <massplanners-bounces at masscptc.org> *On Behalf Of *McPherson,
> Jacqueline (EOED) via MassPlanners
> *Sent:* Tuesday, June 4, 2024 3:13 PM
> *To:* Fiona Coughlan <coughlanf at grafton-ma.gov>
> *Cc:* massplanners at masscptc.org
> *Subject:* Re: [Massplanners] One Stop
>
>
>
> My guess is that it’s volume due to the approaching deadline. But I can’t
> be certain.
>
>
>
> I’ve forwarded all concerns to our OneStop team members.
>
>
>
>
>
> Jacquie McPherson, AICP
>
> Senior Program Manager
>
> EOED/MassWorks
>
> 617.894.7755
>
>
>
> On Jun 4, 2024, at 3:04 PM, Fiona Coughlan via MassPlanners <
> massplanners at masscptc.org> wrote:
>
> 
>
> CAUTION: This email originated from a sender outside of the Commonwealth
> of Massachusetts mail system.  Do not click on links or open attachments
> unless you recognize the sender and know the content is safe.
>
>
>
> I was able to get one application through after struggling for a long
> while. Will definitely take a break and try again late for the second!
>
>
>
> *From:* Andrew Groff <agroff at williamstownma.gov>
> *Sent:* Tuesday, June 4, 2024 2:58 PM
> *To:* Fiona Coughlan <coughlanf at Grafton-MA.Gov>; Pamela McCarthy <
> pmccarthy at stoughton-ma.gov>
> *Cc:* Thomas Bott via MassPlanners <massplanners at masscptc.org>
> *Subject:* Re: [Massplanners] One Stop
>
>
>
> Hi All
>
> You're not the only folks dealing with this issue. I am having the same
> problem in Williamstown. Guessing they're overloaded with applicants? I
> might just wait till late tonight to attempt this again.
>
> Andrew Groff
>
>
>
> --
>
> *Town of Williamstown*
> Community Development Dept.
> Andrew Groff, A.I.C.P.
> Director
> 31 North Street
> Williamstown, Mass. 01267
> (413) 597-8284
> -----------------
> *The Secretary of the Commonwealth has determined that most e-mails to and
> from municipal offices and officials are public records. Consequently,
> confidentiality should not be expected.  *
> ------------------------------
>
> *From:* MassPlanners <massplanners-bounces at masscptc.org> on behalf of
> Pamela McCarthy via MassPlanners <massplanners at masscptc.org>
> *Sent:* Tuesday, June 4, 2024 2:48 PM
> *To:* Fiona Coughlan <coughlanf at grafton-ma.gov>
> *Cc:* Thomas Bott via MassPlanners <massplanners at masscptc.org>
> *Subject:* Re: [Massplanners] One Stop
>
>
>
> I have been having issues with the One Stop Program all day. I talked to
> someone at MassDevelopment who has been getting lots of calls. They said
> that everyone says it is very slow but that
>
> I was the only one that mentioned error messages. I can't save anything
> and it keeps throwing me out. Nobody is responding from the OneStop email.
>
>
>
> Pam McCarthy
>
>
>
> On Tue, Jun 4, 2024 at 2:36 PM Fiona Coughlan via MassPlanners <
> massplanners at masscptc.org> wrote:
>
> Is One Stop malfunctioning for anyone else? I cannot do anything on the
> site right now – extremely slow, unnecessary error messages, etc. Does
> anyone know why this is happening or have a customer service number? I have
> emailed onestop at mass.gov multiple times.
>
>
>
>
>
>
>
> *Fiona Coughlan, AICP*
>
> *Town Planner*
>
> Planning Department
>
> Town of Grafton
>
> 508-839-5335 x 1402
>
> coughlanf at grafton-ma.gov
>
> Website: Grafton-ma.gov
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>
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>
> --
>
> Pamela A. McCarthy
>
> Economic Development Director
>
> Town of Stoughton
>
> 10 Pearl Street
>
> Stoughton, MA 02072
>
> 781-341-1300 x9265
>
>
>
> View Stoughton Business Directory on Your Phone
>
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-- 
Pamela A. McCarthy
Economic Development Director
Town of Stoughton
10 Pearl Street
Stoughton, MA 02072
781-341-1300 x9265

View Stoughton Business Directory on Your Phone
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